Introduction Between July and September 2015 we received 1130 surveys from clients accessing Health Exchange services. This presents a significant increase of 59% return of customer satisfaction survey in Quarter 2 compared to April-June 2015’s result. It also shows that greater emphasis is being placed on our clients’ feedback. Moreover,
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Introduction A few months ago we introduced customer satisfaction survey forms tailor made to specific services. Obtaining more meaningful feedback enables us to better understand client needs and changing expectations. Every client accessing a Health Exchange service is given the opportunity of providing feedback. Between April and June 2015 we
Read more →Introduction Customer satisfaction is an important step in making sure professional and informative health services are provided to all clients. We highly value our customers’ feedback since it enables Health Exchange to transform its services in order to meet client expectations. Between January and March 2015 we received 961 surveys
Read more →It is always great to hear a success story or some fantastic feedback about the services that Health Exchange provide. We’ve had some great feedback from staff and patients regarding one of our Health Trainers and would like to share it with you. Lerone is the Health Trainer at Cranes
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