Introduction Between July and September 2015 we received 1130 surveys from clients accessing Health Exchange services. This presents a significant increase of 59% return of customer satisfaction survey in Quarter 2 compared to April-June 2015’s result. It also shows that greater emphasis is being placed on our clients’ feedback. Moreover,
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Introduction Customer satisfaction is an important step in making sure professional and informative health services are provided to all clients. We highly value our customers’ feedback since it enables Health Exchange to transform its services in order to meet client expectations. Between January and March 2015 we received 961 surveys
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