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News & Comment

Keep up to date with our latest news and blog posts.

Health Exchange partners with University of Birmingham for Postgraduate Summer School

This year, the University of Birmingham celebrated the tenth anniversary of its Postgraduate Summer School, with Health Exchange responsible for setting the week-long challenge. During the intensive five days, 30 postgraduates were split into five teams and asked to respond to some authentic business questions posed by our Assistant Director,

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Health Exchange represented at EasyCare International conference, China

The EasyCare model uses a 49-question assessment to identify and respond to the diverse needs of elderly people. It covers a rage of personal circumstances such as housing, safety, accommodation, finance and mental health. Commissioned by Solihull CCG, Health Exchange’s Community Navigator service has been using this framework to formulate

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EasyCare representatives unite at International conference

August 20th and 21st saw the launch of a new and exciting not-for-profit partnership, EasyCare Health, at the EasyCare International Conference in Solihull. Delegates from many of the key international research centres in China, India, Turkey and Iran were joined by health partners from the Netherlands, Uganda and Costa Rica and business

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Customer Satisfaction Highlights (April – June 2015)

Introduction A few months ago we introduced customer satisfaction survey forms tailor made to specific services. Obtaining more meaningful feedback enables us to better understand client needs and changing expectations. Every client accessing a Health Exchange service is given the opportunity of providing feedback. Between April and June 2015 we

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Health Exchange’s Feel-Good Service exceeds the national average for treating young people with mental health issues

The latest statistics from our Feel-Good programme reveal that the recovery rate for 16 – 25 year olds receiving psychological support from Health Exchange is currently 14% ahead of the national average. Our Feel-Good team employs a diverse array of techniques including: traditional counselling, motivational therapy, dramatherapy, positive psychology and

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New Social Prescribing Directory launched for Solihull

Health Exchange has launched a comprehensive Social Prescribing Directory for Solihull residents, allowing them to search quickly and easily for a wide range of non-medical services in their area. The new online directory hosts services under the following categories: Healthy Eating Physical Activity Social Recreational Sexual Health Housing Arts &

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Assistant Director, Jennifer Jones-Rigby, receives Goldman Sachs Award

Goldman Sachs 10,000 Small Businesses is an innovative fully funded program designed to unlock the economic and job creation potential of small businesses and social enterprises from across the Midlands. The programme is delivered by Aston Business School in partnership with the Goldman Sachs Foundation and is targeted at business

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Health Hub initiative rolled out in Solihull libraries

This month, Chelmsley Wood and Hobs Moat libraries have celebrated the launch of their new Health Hubs, providing various facilities from which Solihull residents can benefit. In partnership with Solihull Public Health and Health Exchange, both libraries now have a designated health area which will enable residents to receive health

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Supporting young people’s mental wellbeing

Since 1st December 2014, The Feel-Good Service has treated 347 clients, 111 of whom were 16-25 year olds. The majority of our 347 clients have been from disadvantaged parts of the Midlands, which demonstrates our ability to reach out to, and assist, the most vulnerable members of society. Click on

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Customer Satisfaction Highlights (Jan – Mar 2015)

Introduction Customer satisfaction is an important step in making sure professional and informative health services are provided to all clients. We highly value our customers’ feedback since it enables Health Exchange to transform its services in order to meet client expectations. Between January and March 2015 we received 961 surveys

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