Job Title: Link Worker Social Prescribing – Warwickshire North (WN)
Primary Care Network
Salary: Negotiable based on experience
Contract: Fixed – reviewed every 12 months
Location: Warwickshire North Primary Care Networks
Accountable to: Operations Manager
The purpose of this role is to facilitate clients within the community to improve their
level of wellbeing by engaging in community assets. They will provide a seamless
referral system for several GPs and other Healthcare professionals in the
Warwickshire North (WN) Primary Care Network (PCN) and ease access and
The role will require supporting clients to access a range of health, social care,
welfare advice and other support services. It will require proactive engagement with
healthcare professionals to stimulate referrals into the programme. Clients will be
supported on an individual basis to set goals and priorities to improve their health
Fundamentally the Link worker will be the point of contact for WN Primary Care
Network and facilitate the smooth implementation and adoption of social prescribing
throughout the network. Engagement at practice and PCN level is essential, as is
relationship building to embed a successful and productive service.
Integral to this role is building up the directory of services for Warwickshire North and
coordinating the support options available to patients within this area. Developing
relationships within local voluntary, community and social enterprise organisations
will be key to this success of Social Prescribing.
KEY DUTIES AND RESPONSIBILITIES:
• Invest time in patients to discover individual’s interests and support them in
unlocking their potential.
• Provide information, advice and guidance to referred client, including
signposting where appropriate.
• Undertake initial assessments; identify goals and develop personalised plans
• Ensuring that the work complies with contractual monitoring and evaluation
• To record all project activity and feedback to WN PCN on outcomes.
• To attend relevant meetings to discuss the progress of the project.
• Work with other health professionals to build relationships and increase client
access to the service.
• Develop comprehensive knowledge of wider support services for people with
high support needs including; social isolation, wellbeing, housing,
unemployment, welfare and benefits.
• Extend and develop the menu of services prescribed in the service directory
for Warwickshire North, ensuring organisations are visited and quality
• Maintain effective relationships with Health and Social Care professionals,
Information, Advice and Guidance Services, support services, stakeholders
• Recognise people’s needs for different methods of communication and adapt
• Oversee development of Social Prescribing within Warwickshire North and
feedback intelligence relating to service growth.
• Responsible for producing own correspondence, performing and maintaining
administrative tasks Adhere to Health Exchange’s policies and procedures at
all times including Equality and Diversity, Health and Safety, Confidentiality,
Lone Working and Safeguarding.
• Ensure the Social Prescribing service reflects the vision, mission and values
of Health Exchange.
• Undertake any other additional tasks as reasonably deemed appropriate by
the Operations Manager.
The behaviours that must be demonstrated in the job:
• Ability to work flexibly and travel if required, to multiple sites
• Excellent relational coordination skills
• A strong empathy with the values of Health and Wellbeing
• Enthusiasm and a friendly demeanour
• Superb communication skills, written and verbal
• Passion to support behaviour changes
• Thoroughness and with a good attention to detail
• Commitment to diversity
KNOWLEDGE, SKILLS AND ABILITIES:
Qualification and Skills: Essential
• Excellent level of written and spoken English.
• GCSE Maths & English Language or equivalent
• Qualification or relevant experience in the field – eg
community development, health promotion, social work,
Physical Activity/Sports Development
• Excellent ability to use Microsoft Office applications,
including Word, Excel, Outlook, and use of the Internet.
• Excellent relational and interpersonal skills
• Team building skills and highly motivated.
• Excellent knowledge of data input, extraction and analysis.
• Degree in health/sport related field
• Experience of working with General Practice
• Experience of supervisory and leadership skills
• Knowledge of behaviour change techniques
Experience • Experiencing of developing and maintaining relationships
• Working with a range of health, social care professionals and
voluntary and community sector organisations.
• Experience of working with a range of communities
• Experience of organisational development and capacity
building with individuals and groups
• Experience of giving advice or 1:1 support, assessment and
• Commitment to clinical supervision and reflective practices
with colleagues and management
• Effective approaches to community engagement and
• Knowledge of community development techniques used to
improve mental health and wellbeing, healthy eating and
• Up to date knowledge of issues affecting the work of
• Ability to meet deadlines and work in an efficient manner
• A commitment to the principles of equal opportunities.
• An understanding of the importance of confidentiality and
Whilst every effort has been made to outline all the main duties and
responsibilities of the post, a document such as this does not permit every item
to be specified in detail. Also, the post holder may, from time to time, be asked
to undertake other reasonable duties commensurate with the grading of the
To register your interest for the role, please email your CV to firstname.lastname@example.org by 20th of June