Job Vacancy: Business Development Manager

Job Title:  Business Development Manager

Salary:        Competitive salary offered  

Hours: 37.5 Hours (Negotiable)


Location:    Virtual, but with occasional presence in Health Exchange’s offices at Avoca Court, Birmingham.


Accountable to: Chief Executive Officer

Location: Health Exchange supports flexible and hybrid working. The role is predominately home based but with occasional travel to the head office in Avoca Court, Birmingham along with necessary travel necessary with the role.

Who are we?

Health Exchange exists to help people make healthy choices. Our guiding belief is that everyone should and can be empowered to take positive control of their own health and wellbeing.

To achieve this, we provide health and wellbeing services for individuals, groups and communities across England; although much of our work remains concentrated in Birmingham and the Midlands, where we were first established in 2006. Since then, our portfolio of services and partnerships with external organisations have expanded; and we are proud to have helped hundreds of thousands of people make healthier choices and improve their lives.

The role

We have an exciting opportunity for a role of Business Development Manager to join the team. A crucial role, sitting as part of the senior team you will support and lead Health Exchange’s Business Development activities in line with the organisation’s Strategic Plan. The organisation has the ambition to expand Health Exchange’s existing programs and develop new programmes and health initiatives for both NHS commissioners and other organisations.

The Business Development Manager will report and be responsible to the CEO to lead the development and delivery of all Health Exchange’s Business Development initiatives. This will involve close working with the Heads of Programmes and their teams – and, potentially, members of Health Exchange’s Governing Board. Specific duties and responsibilities are:

  • Monitor and seek out potential funding for Health Exchange from competitive tenders, service requests, invitations for bids, foundation and grant opportunities.
  • Work with the Heads of Programme Departments to identify needs and design projects and subsequent funding proposals.
  • Lead the project management of Health Exchange bids, tenders and grant applications – from analysis through to project planning, draft and final production and delivery.
  • Complete market engagement and tender processes in line with required processes, including writing effective, concise and compelling tenders that fully meet the needs identified in the tender specification.
  • Support the development and production of more accurate, high-quality data and programme information, case studies and ‘Cases for Support’ from Health Exchange programmes to prove impact and attract new business.
  • Contribute to and make presentations and reports to external commissioners, funders and other external stakeholders in support of Health Exchange attracting new contracts and business.
  • Explore and develop grant funding opportunities from Trusts and Foundations to make greater use of the fundraising opportunities from Health Exchange’s charitable status.

Senior Management Team

  • As a member of the Senior Management Team, support the CEO and contribute to the organisational management of Health Exchange and successful implementation of its strategic goals and objectives.
  • Contribute to Health Exchange’s planning and budget processes, at both project, programme and organisational levels.
  • Represent – when requested – Health Exchange publicly at meetings, conferences and other events.

Business Development

  • Take a proactive, innovative and creative approach to the design, development and submission of funding proposals and tenders.
  • Seek out and apply for new and existing funding opportunities.
  • Develop a broad network of professional and non-professional contacts and partners and build good relationships that will support Health Exchange’s new business development.
  • Undertake project research/user consultations to ensure good understanding of need and project impact, and to inform service design and funding proposals.
  • Liaise with the Heads of Programmes and CEO, as required, to develop Health Exchange proposals ensuring that bids, tenders and grant application projects have a strategic fit with the organisation and are operationally deliverable.
  • Liaise with existing and potential partners in the preparation and submission of consortium funding bids.
  • Working with the CEO and Heads of Programmes, develop relationships with funders and complete all reporting requirements and requests for further information in relation to funding applications or tenders.
  • Track the progress and maintain accurate records of funding applications.
  • Attend relevant funding and networking events, as appropriate, and undertake presentations to enhance awareness of Health Exchange’s programmes and services and the needs of those we support.
  • Excel as a communicator, demonstrating great attention to detail and excellent editing and proofing skills.
  • Manage multiple proposals simultaneously, often with tight response times, in an highly professional and assured way.




  • A Degree, or Higher National Diploma in a relevant subject.
  • Demonstrable experience and knowledge of the NHS, healthcare and not-for-profit sectors, and their fundraising and tender processes.
  • At least three years’ experience of business development/income generation, with a proven track record of attracting funding through successful tenders and grant applications.
  • Outstanding interpersonal and communication skills, both verbal and written, including:
  • Close attention to detail with excellent editing and proofing ability;
  • High quality writing based on excellent literacy skills and an extensive vocabulary.
  • Excellent administrative and IT skills (including Microsoft Word, Excel, PowerPoint and Outlook), including great attention to detail and familiarity with online tender portals.
  • Proven ability to work with a diverse range of people in a collaborative management style and in a dynamic, fast-paced environment, managing competing priorities and adapting quickly to rapidly changing situations.
  • Self-motivated and results-oriented, with excellent organisational and time management skills, including the ability to think creatively when faced with new problems, and to deliver to deadlines.
  • Self-confidence, personal credibility and the ability to support and challenge others appropriately.
  • Flexibility and willingness to get the job done, whether that involves high-level strategic and technical work or basic administration tasks.
  • Ability to work flexible hours, including evenings and weekends, as dictated by the needs of the job.
  • Commitment to Health Exchange’s mission and values.
  • The post is subject to satisfactory completion of DBS checks, satisfactory references and proof of eligibility to work in the UK


  • Knowledge and understanding of Information Governance, the Patient Confidentiality Act and the Data Protection Act.
  • Excellent up-to-date working knowledge of UK health legislation.
  • Leadership experience of working within a Senior Management Team and in a similar role.