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CEO Recruitment

The imminent retirement of our founding Chief Executive Officer means we are now looking for another outstanding individual to help lead our organisation through the next phase of our journey.


We have achieved much over the last ten years and the re-alignment of health commissioning and planning continues to bring us further tough challenges. It also brings tremendous opportunities to create a growing, sustainable and self-sufficient organisation.

We are determined to cast the net far and wide across the public, private and not-for-profit sectors to find the very best possible candidate for this demanding role at the heart of the health ecosystem.

The highest levels of leadership capability and proven organisational change will help us continue to build an organisation that will be an exemplar of social enterprise performance, innovation and efficiency.


Health Exchange CIC was established in 2007 in order to deliver a radically different, community led model of health promotion – initially serving the multicultural and diverse communities living in Birmingham.

The founding partners, the Heart of Birmingham teaching Primary Care Trust and Birmingham City Council believed that – only by engaging and recruiting people from those communities, using their understanding of local needs and promoting access to services – would it become possible to provide a more effective approach to lifestyle change, improved mental wellbeing, and disease management.

Health Exchange was established as a social enterprise, a community interest company, in order to build on the basic model of a trading company that does its business in order to improve communities and strengthen community infrastructure; an asset-based approach. By functioning as a trading company, with a social purpose, the CIC has been able to weather the hugely varying and challenging commissioning environment in health and public health over the last 10 years. The company has remained lean at its core with a strong community embedded infrastructure of full-time and part-time staff and volunteers.

When the company launched, as a spin out, from the Heart of Birmingham teaching Primary Care Trust, it took 23 staff and an operating budget of around £1 million. Over the last 10 years it has grown and diversified through successful tendering and excellent service delivery to a current turnover of over £3.2 million (including subsidiaries). During this ten-year period the whole system of grant funding of community organisations, by local authorities and the NHS, has been systematically dismantled. In its place is a new procurement environment has been established, focusing on CCGs, led by GPs and GP federations whilst the whole commissioning environment has been underpinned by a negative narrative of ‘the privatisation of the NHS’. It is this environment in

which Health Exchange has successfully grown to its current size. Health Exchange has a strong focus on evidence-based practice and has invested in data management as a source of intelligence for the business and for co-creation with commissioners.

The business has grown by diversifying both its products and services and expanding into new geographies with existing well tried and tested products. The business has won significant tenders for stop smoking services, health trainers, long-term conditions self-management and latterly a significant growth of its primary care mental health services through Health Exchanges membership of the Living Well Consortium. Increasingly, as public health funds have been squeezed, Health Exchange has focused on becoming a go to organisation for primary care, through the GP Forward view. The company is currently providing psychological therapists and community navigators or social prescribers to groups of GPs in Birmingham and Solihull.

Health Exchange established a trading brand of Workstyle to offer workplace well-being services to businesses. Workstyle has secured a number of programs of support through direct selling to businesses however the potential exists for significant growth in the workplace well-being market.

Over the last six months Health Exchange has focused on attracting new income streams through aligning existing staff skills to new market opportunities emerging through the Five-Year Forward view of the NHS.

In May 2015 Health Exchange UK was established, as a charity, overseeing the development of the CIC, EASYCare Health and the trading joint venture LWTC LLP.

The Health Exchange UK charity board is now seeking the next leader of this vibrant company. The board consists of five key individuals

· Sir David Winkley, an eminent educationalist,

· Dr Jacky Chambers formerly Director of Public Health [Birmingham] and Borough Councillor [North Warwickshire],

· David Melbourne, Deputy Chief Executive of the Birmingham Women’s and Children’s NHS Foundation Trust,

· Prof Chris Langley, Head of Pharmacy and Associate Dean of Taught Programmes for the School of Life and Health Sciences at Aston University, and

· Obaid Choudhry, a banker with Rothschilds

The founder and Chief Executive Officer of the company will be retiring in 2018 and the co-founder retired in 2017. In preparation for this planned change the company has substantially restructured to strengthen the business development and new service development functions whilst consolidating and quality assuring the existing mainstream public health and CCG contracts. The changes have already been implemented and are embedding during the latter six months of 2017 and the first quarter of 2018.

The management team has been modified during the last quarter and significantly strengthened by the inclusion of a number of middle managers; particularly the data lead, a Contracts and Finance Manager and the Business Development Manager working alongside the CEO and the Assistant Director for Business Development and Quality.

Key contracts are managed by coordinators who have generally been promoted from within the services that they manage. This ensures that excellence in service delivery is always maintained and, with the support of the data lead, there is a strong business and performance focus from all delivery teams.

During the last ten years Health Exchange has demonstrated its capacity for innovation and an ability to build new services to address significant challenges in health, particularly prevention and recovery or resilience. The newly strengthened structure of the company will provide an excellent base for a new CEO to lead the business into many exciting new opportunities for growth. The challenges in the NHS have gone beyond the capacity of health institutions alone to solve. Health Exchange, through its partnership working, knowledge leadership of consortia and its established track record as a trusted intermediary is uniquely positioned to lead the development of the community aspects of the emerging accountable care organisation plans.

To apply please submit your CV and a covering note to execrecruitment@healthexchange.org.uk

Closing date for applications: Monday 23rd October 2017

Please note, provisional date for interviews: 21st November 2017

Strictly no agencies please