Enabling individuals to take control of their health.
Call us on 0121 663 0007

Yearly archive for 2015

Join the Diabetes Conversation

Join the diabetes conversation… This December, Health Exchange will be inviting leading figures from the medical, public and voluntary sectors to get together and discuss approaches to tackling Type 2 diabetes in the West Midlands. The Conversation about Diabetes event, which will be held on the 10th December at The

Read more

Customer Satisfaction Highlights (July – September 2015)

Introduction Between July and September 2015 we received 1130 surveys from clients accessing Health Exchange services. This presents a significant increase of 59% return of customer satisfaction survey in Quarter 2 compared to April-June 2015’s result. It also shows that greater emphasis is being placed on our clients’ feedback. Moreover,

Read more

Health Exchange to launch comprehensive diabetes prevention programme

Later this month, Health Exchange will be welcoming the first group of participants onto its new and innovative pre-diabetes programme. The programme, which will serve several wards in Birmingham, aims to reduce the startling yet growing prevalence of diabetes in the city. It is estimated that if current trends in

Read more

Health Exchange partners with University of Birmingham for Postgraduate Summer School

This year, the University of Birmingham celebrated the tenth anniversary of its Postgraduate Summer School, with Health Exchange responsible for setting the week-long challenge. During the intensive five days, 30 postgraduates were split into five teams and asked to respond to some authentic business questions posed by our Assistant Director,

Read more

Health Exchange represented at EasyCare International conference, China

The EasyCare model uses a 49-question assessment to identify and respond to the diverse needs of elderly people. It covers a rage of personal circumstances such as housing, safety, accommodation, finance and mental health. Commissioned by Solihull CCG, Health Exchange’s Community Navigator service has been using this framework to formulate

Read more

EasyCare representatives unite at International conference

August 20th and 21st saw the launch of a new and exciting not-for-profit partnership, EasyCare Health, at the EasyCare International Conference in Solihull. Delegates from many of the key international research centres in China, India, Turkey and Iran were joined by health partners from the Netherlands, Uganda and Costa Rica and business

Read more

Customer Satisfaction Highlights (April – June 2015)

Introduction A few months ago we introduced customer satisfaction survey forms tailor made to specific services. Obtaining more meaningful feedback enables us to better understand client needs and changing expectations. Every client accessing a Health Exchange service is given the opportunity of providing feedback. Between April and June 2015 we

Read more

Health Exchange’s Feel-Good Service exceeds the national average for treating young people with mental health issues

The latest statistics from our Feel-Good programme reveal that the recovery rate for 16 – 25 year olds receiving psychological support from Health Exchange is currently 14% ahead of the national average. Our Feel-Good team employs a diverse array of techniques including: traditional counselling, motivational therapy, dramatherapy, positive psychology and

Read more

New Social Prescribing Directory launched for Solihull

Health Exchange has launched a comprehensive Social Prescribing Directory for Solihull residents, allowing them to search quickly and easily for a wide range of non-medical services in their area. The new online directory hosts services under the following categories: Healthy Eating Physical Activity Social Recreational Sexual Health Housing Arts &

Read more

Assistant Director, Jennifer Jones-Rigby, receives Goldman Sachs Award

Goldman Sachs 10,000 Small Businesses is an innovative fully funded program designed to unlock the economic and job creation potential of small businesses and social enterprises from across the Midlands. The programme is delivered by Aston Business School in partnership with the Goldman Sachs Foundation and is targeted at business

Read more